At 1win ph, your privacy is not an afterthought — it is built into the foundation of how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information as a player on the 1win ph platform.
These highlights give you a quick overview of our key privacy commitments. The full legal text follows below — we encourage you to read it in its entirety.
All data transmitted between your device and the 1win ph platform is protected using industry-standard SSL/TLS encryption. Your personal and financial information is secured at every step of the connection.
1win ph does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used solely to operate the platform, process payments, and comply with applicable regulations.
We collect only the personal data that is necessary for the operation of 1win ph. We do not collect data beyond what is required for account management, identity verification, and regulatory compliance.
As a 1win ph player, you have the right to access, correct, and request deletion of your personal data. We provide clear processes for exercising these rights, detailed in the full policy below.
1win ph uses cookies to improve your experience on the platform. We are transparent about what cookies we use and why. You can manage your cookie preferences through your browser settings at any time.
1win ph retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations.
Please Read Carefully: This Privacy Policy forms part of the 1win ph Terms & Conditions. By registering on or using the 1win ph platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
1win ph ("we", "us", "our") is committed to protecting the privacy and personal data of all players who use the 1win ph platform, accessible at 1win-ph.net. This Privacy Policy describes how 1win ph collects, uses, stores, shares, and protects personal data in connection with the operation of the platform and the provision of gaming services to players in the Philippines.
This Privacy Policy applies to all personal data collected through the 1win ph website, mobile application, and any related services, communications, or interactions between you and 1win ph. It should be read alongside our Terms & Conditions, which govern your use of the platform.
We process personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. We are committed to ensuring that your personal data is handled lawfully, fairly, and transparently.
1win ph collects personal data through several channels, including account registration, identity verification, payment processing, platform usage, and communications with our support team. The categories of personal data we collect include:
2.1 Registration Data
2.2 Identity Verification (KYC) Data
2.3 Financial Data
2.4 Platform Usage Data
2.5 Communications Data
Sensitive Personal Information: Government-issued ID documents and financial account details are classified as sensitive personal information under Philippine law. 1win ph applies heightened security measures to the storage and processing of such data.
1win ph uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, login credentials |
| Age and identity verification (KYC) | Date of birth, government-issued ID, selfie |
| Processing deposits and withdrawals | Financial data, payment method details |
| Fraud prevention and security monitoring | IP address, device data, transaction history |
| Regulatory compliance and reporting | KYC data, transaction records, account history |
| Customer support | Communications data, account data |
| Platform improvement and analytics | Usage data, device data (anonymized where possible) |
| Responsible gaming monitoring | Gaming activity, session data, deposit history |
| Sending service-related communications | Email address, mobile number |
1win ph does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by applicable law or regulatory obligation.
1win ph processes your personal data on the following legal bases, as recognized under the Data Privacy Act of 2012 of the Philippines:
1win ph does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:
No Cross-Border Transfers Without Safeguards: Where personal data is transferred outside the Philippines, 1win ph ensures that appropriate safeguards are in place in accordance with the Data Privacy Act of 2012 and the regulations of the National Privacy Commission.
The 1win ph platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and gather analytics data. The types of cookies we use include:
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 1win ph platform. Refer to your browser's help documentation for instructions on managing cookie preferences.
1win ph implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Your Role in Security: While 1win ph takes extensive measures to protect your data, you also play an important role. Keep your login credentials confidential, use a strong and unique password for your 1win ph account, and contact our support team immediately if you suspect unauthorized access.
1win ph retains personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention principles apply:
When personal data is no longer required and no legal retention obligation applies, 1win ph will securely delete or anonymize that data in accordance with our internal data disposal procedures.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by 1win ph:
You have the right to request a copy of the personal data that 1win ph holds about you, along with information about how it is being used.
You have the right to request correction of any inaccurate or incomplete personal data that 1win ph holds about you.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
You have the right to object to the processing of your personal data where that processing is based on legitimate interests, including direct marketing.
You may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider where technically feasible.
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.
To exercise any of these rights, please contact the 1win ph support team via the Support page. We will respond to all verified requests within the timeframes required by applicable Philippine law. We may need to verify your identity before processing your request.
If you believe that 1win ph has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
The 1win ph platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. The minimum legal age for casino-style gaming in the Philippines is 21 years, and 1win ph enforces this requirement through registration controls and KYC verification procedures.
If 1win ph becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. Any funds deposited by an underage player will be handled in accordance with applicable regulations.
If you are a parent or guardian and believe that a minor has registered on the 1win ph platform, please contact our support team immediately so that we can investigate and take appropriate action.
The 1win ph platform may contain references or links to third-party services, such as payment providers. Please note that this Privacy Policy applies solely to the 1win ph platform and does not extend to any third-party websites, applications, or services that you may access in connection with your use of 1win ph.
1win ph is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party services you use in connection with your 1win ph account, including your chosen payment provider (e.g., GCash, PayMaya, BPI, BDO, or Metrobank).
1win ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players through the platform or via the email address associated with their account, where reasonably practicable.
The effective date of the current version of this Privacy Policy is displayed at the top of this page. Your continued use of the 1win ph platform following the publication of an updated Privacy Policy constitutes your acknowledgment of the changes. We recommend reviewing this page periodically to stay informed of how 1win ph protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 1win ph, please contact our Data Privacy team through the following channel:
We aim to respond to all privacy-related inquiries within five (5) business days. For formal data subject requests, we will respond within the timeframes prescribed by the Data Privacy Act of 2012 and its implementing rules.
National Privacy Commission: If you are not satisfied with our response to your privacy concern, you have the right to file a complaint with the National Privacy Commission of the Philippines (NPC). Information on how to file a complaint is available on the NPC's official website.